The Scripps News Toll-Free Viewer Hotline provides our audience with a platform to share their thoughts on our coverage. Through our weekly Viewer Spotlight, we address some of the concerns that are raised.
Recently, a common question has been, “Where’s the good news?”
One call from Rhonda expressed, “The world can be harsh and negative, but there are also moments of positivity that shine through. It would be uplifting to see more of that light.”
Additionally, a comment on our YouTube page asked, “Have you ever considered reporting news that isn’t always negative? Not all news has to be bad news.”
These sentiments are echoed by many others.
A 2024 survey conducted by Reuters Institute and The University of Oxford reveals that 39% of respondents worldwide sometimes or often avoid the news, a significant increase from 29% in 2017.
Related story: How Scripps News ensures balance in our coverage of important topics
Many find the news to be disheartening, especially with ongoing stories like the conflicts in Ukraine and Gaza.
While acknowledging the significance of such stories, we understand that constant coverage of unresolved issues can leave viewers feeling powerless.
Therefore, we strive to offer a balance by featuring stories with positive outcomes, solutions, and individuals making a difference.
For example, anchor Chris Stewart’s report on a Stage 4 cancer survivor turned advocate: Pain to purpose — The story of a Stage 4 triple-negative breast cancer survivor
Or correspondent Jamal Andress’s coverage of a unique social club for dads focused on building relationships and promoting men’s mental health: Daddy Stroller Social Club promotes fatherhood and brotherhood
Furthermore, “Good to Know” is a weekend morning program on Scripps News that features positive stories from our storytellers nationwide. Hosted by Alexa Liacko, the show focuses on diversity, inclusion, kindness, inspiration, and fun, as described by executive producer Liz Gold.
We value your feedback, as it helps us be mindful of when negative news dominates and reinforces the importance of balance in our reporting.
You can continue to support us by sharing story ideas or suggestions on incorporating more uplifting news into our coverage. If you have any concerns about our reporting, feel free to call the toll-free Scripps News Viewer Hotline at 1-833-4-SCRIPPS.
