Over the weekend, eBay announced to its customers that it will no longer be accepting American Express as a payment option on its platform. The decision was made due to the high fees charged by American Express, after careful consideration. More details can be found here.
In an email to customers, eBay informed them that American Express will no longer be accepted as a form of payment and any saved cards have been removed.
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Customers were encouraged to use other payment methods like PayPal, Venmo, Apple Pay, and Google Pay. Alternatively, they could use Visa, Mastercard, or Discover as credit card options on eBay.
The company clarified that purchases made with American Express before August 17th will still be valid.
Swift Feedback on the Change
American Express responded to the decision in June, expressing disappointment with eBay’s choice. They pointed out that the cost of using American Express is similar to other cards on different networks.
One eBay user in the community forum mentioned, “My eBay purchases will decrease as other sites still accept American Express.”
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eBay, the online retailer, boasts 132 million active users globally. This move isn’t unprecedented, as major merchants like Costco have also ceased working with American Express in the past.
Founded in 1958, American Express introduced its classic green charge card and expanded its services over the years. eBay, headquartered in San Jose, California, was among the pioneers in online auction platforms.
