Live Nation confirms Ticketmaster hack impacting millions of users

A recent federal filing has confirmed that Ticketmaster was the victim of a cyberattack that may have compromised the data of millions of users. This news comes just days after several reports mentioned an ongoing investigation.

The parent company of Ticketmaster, Live Nation, acknowledged the hack in a recent filing with the U.S. Securities and Exchange Commission. The filing revealed that unauthorized activity was detected within a third-party cloud database environment containing company data on May 20.

Following the discovery, Live Nation initiated an investigation into the incident. A “criminal threat actor” reportedly attempted to sell the stolen data from Ticketmaster on the dark web on May 27, as indicated in the federal filing.

Reports from The New York Times and other sources suggest that a hacking group called ShinyHunters is claiming responsibility for the breach, which includes sensitive information such as users’ credit card details.

Live Nation stated that they are actively working to minimize risks to their users and Ticketmaster and are cooperating with law enforcement in their investigation. They also mentioned that necessary regulatory authorities and affected users are being notified about the unauthorized access to personal information.

Despite the breach, Live Nation and Ticketmaster have not yet disclosed information about the hack on their websites. Both companies have refrained from responding to requests for comments from Scripps News as of Monday.

According to Live Nation’s filing, the cyberattack has not impacted their business operations or finances. They assured that efforts to address the risks and remediate the situation are ongoing.

While the exact timing of the breach is unknown, Live Nation mentioned that the unauthorized activity was observed just days before the U.S. Justice Department took legal action against the companies, accusing them of monopolizing the music and live entertainment industry.

In response to the lawsuit, Live Nation argued that the DOJ’s claims ignore the economic principles of live entertainment and predicted a favorable outcome in court.